What an Art Forger Can Teach Us About Manipulation and Non-Compliance Gerry Zack, CEO, SCCE & HCCA - Use a real-life story to understand how manipulative people work to undermine our operations
- Understand the strategies and steps taken in corrupt behavior from the perspective of the corrupt individual
- Implications for compliance professionals in connection with training, monitoring, auditing, and investigating noncompliance

Privacy: Around the World in 60 Minutes Sarah Boswell-Healey, Senior Director, Compliance, UnitedHealth Group Donna Kasbohm, Sr. Director, Optum - As Privacy and Data Protection laws rapidly evolve across the globe, keeping up-to-date on these changes can be challenging. Learn the current status of Privacy laws across the globe with emphasis on Europe, The UK, Brazil, India, and The Philippines
- Despite regional differences, most countries address the same basic principles through their Data Protection and Privacy laws as are covered by US sector regulations such as HIPAA. Learn to recognize and build programs around these principles to ensure compliance across multiple jurisdictions and smooth transitions for your workforce and businesses
- Almost one year into GDPR compliance, our team will share some lessons learned in preparing for and complying with this new law, discuss enforcement trends, and share implementation tips for the next round of data privacy regulation across the globe including LGPD in Brazil

Evolution of a Compliance & Ethics Program Keri Grafing, Senior Director, Global Compliance & Ethics, Best Buy Co., Inc. - Structuring for Success
- Maturing the Program
- Developing KRIs and Metrics
- Building Relationships with Influencers

Lunch (provided) Uptown Lunch Table
Freshly baked breads and rolls with sweet cream butter
Baby greens, petit tomato, cucumber, blue cheese and croutons, served with two dressings
Beets, goat cheese, arugula greens, sliced red onions, olive oil and vinegar
Organic chicken breast, rosemary cream sauce
Sustainable roasted salmon, with horseradish cream
Asparagus and onions
Roasted baby red potatoes
Roasted vegetables, balsamic glaze
Chocolate caramel pecan brownies
Individual key lime cream pies with graham cracker crust
Iced tea served with lemon
Freshly brewed Starbucks regular and decaffeinated coffee and Teavana teas served with condiments

Technology Tug-of-War: How Broad Adoption of New Tech Innovations Make the Balance of Compliance, Security, and Privacy a Greater Challenge Daniel Ayala, Managing Partner, Secratic Find the balance on competing ropes in the tug of war:
- What your tech teams want to implement and why they are great - or so we think (blockchain, IoT, smart devices, ml, personalization, advanced biometrics, etc.)
- What are the risks as we know them today and how to support innovation and keep on the right side of the law and customer sentiment while not stifling the drive to move the business forward
- What does the landscape look like over the new few years - things to keep an eye on

Program Effectiveness: Designing and Planning a Program Assessment Jessica Drewiske, Compliance Program Manager - Export, AWS Cally Swanson, Dir Ethics Strategy Framework & Reporting, U.S. Bank Jonathan Ackman, Vice President, Global Ethics Office, US Bank - Why assess program effectiveness? Foundations of effectiveness review
- One size does not fit all: Evaluating the effectiveness of your E&C program’s design and implementation
- Demonstrating program effectiveness, now and in the future

Stronger Together: Tackling Critical HR, Compliance and Ethics Communication Needs at the Speed of Now Susan Eilefson, Senior Compliance Advisor, Ethics Office, Deluxe Coporation Ayme Zemke, Senior Vice President, Beehive Strategic Communication Julie Loosbrock, SVP of Human Resources, Deluxe Lisa Beth Lentini Walker, CEO and Founder, Lumen Worldwide Endeavors In the new era of 24-hour news cycles where HR and Compliance & Ethics matters are routinely taking center stage in American media, it’s important to take a thoughtful and collaborative approach
- Key touchpoints where HR and your Compliance & Ethics programs should be working together closely
- Setting the stage-using brain science to help achieve a toward state for maximum effectiveness
- How collaboration and consistency improves messaging (including leveraging resources)